Terms and conditions

STICHTING WOMEN WIN

Rapenburgerstraat 173

1011 VM Amsterdam

The Netherlands

KvK Registration: 34267612 

Website

The Women Win website is owned and operated by Stichting Women Win, a company registered under the laws of the Netherlands.

By making use of this website, www.womenwin.org, you accept the general terms and conditions set forth. Women Win has the right to change the text at any given moment. Please take good notice of the contents of this disclaimer. 

Women Win’s policies are in line with the General Data Protection Regulation (GDPR). These terms and conditions are governed by Dutch law and any disputes arising in any way in relation hereto shall be subject to the exclusive jurisdiction of the Dutch Courts.

Purpose

This website is meant to offer information about the organisation and to facilitate individuals and companies to support and offer donations to Stichting Women Win.

All given information is general and is not intended to be offered as a personal, professional, or judicial advice or an equivalent of these. Content of this website can change without advance notice (including the hyperlinks).

Website Use

Women Win has carefully compiled the contents of this website and in accordance with the current state of knowledge. Great care is also given to the design and maintenance of this website. That does not guarantee the accuracy of the information provided. Therefore, Women Win cannot be held responsible for the content of the website or for the use made of it. Access to and use of this website as well as websites related or connected to it through links are at the user’s own risk. Damage and warranty claims arising from missing or incorrect data are excluded. When Women Win is informed about errors or incomplete information, Women Win shall aim to correct or supplement as soon as possible. In case you detect any incorrect information, please let us know (communications@womenwin.org).

Technical Specs

Damage and warranty claims arising from missing or incorrect data are excluded. Women Win bears no responsibility or liability for damage of any kind, also for indirect or consequential damages resulting from access to or use of this website (www.womenwin.org) or websites related or connected to it through links.

Cookies

Our website can make use of so called ‘cookies´. These are small information packages that keep useful information on your hard disk. With every new visit to our website this information is sent to the server. This makes it easier to access our website. You will receive notifications when we are using cookies. You can decide yourself if you want to prevent the use of cookies.

Copyright

Unless otherwise specified, the content of all pages of this website are owned by or licensed to Women Win. You have the right to consult our webpages, use the site for personal means and reproduce any material, as long as it complies with copyright law.

Intellectual Property

The Women Win name and logo are the property of Stichting Women Win and may not be used in any way without express written permission from Stichting Women Win.

The Women Win website contains Intellectual Property which is the proprietary property of Women Win (“Website IP”). The Website IP includes but is not limited to copyrights and information about technology and may be provided in the form of text, graphic, audio and video downloads, links or source codes. Women Win retains the rights to the Website IP and reserves all rights in respect of same.

Women Win provides information on its website. For personal use only, users may print copies of the information and temporarily store the files on their computer or cloud service. Women Win grants no license or property rights to any such Website IP other than as expressly set out herein.

The Website IP is provided by Women Win on an as is basis, and Women Win expressly disclaims, to the extent permitted by applicable law, any or all warranties, expressed or implied, including without limitation warranties of merchantability and fitness for a particular purpose, with respect to any Website IP. To the extent permitted by applicable law, Women Win excludes any or all responsibility and /or liability for any damages or loss of any kind whatsoever with respect to the Website IP, whether any of the foregoing are, without limitation, indirect, incidental, special, punitive, consequential or of any other kind whatsoever.

Links

You are allowed to apply links to our website on your own website. It is common practice that you would open the link in a new page. You must clearly show the URL that links to Women Win’s website. Compliance to common rules used on the world wide web are expected. 

If you would like to copy information from our website, please contact us (communications@womenwin.org). Women Win reserves all intellectual property rights on the website www.womenwin.org and the information made available on that website.

Confidentiality

Every commentary or material that you willfully and without pressure issue to Women Win, including information or reactions concerning the content of this website, will be considered non-confidential. Women Win rejects any obligation to react in a certain way to the reactions or information given to us through this site. We can use the given information to our own judgement, with restriction to the laws of privacy. By using this website, you comply to the fact that Women Win can use ideas, concepts, knowledge and techniques that may be concealed in your reactions to whichever goal useful to Women Win.

Privacy

Stichting Women Win is committed to protecting the privacy of those using our website. Any personal information provided by you is used only in ways that comply to the law that protects privacy, “General Data Protection Regulation” (GDPR). Any personal information provided by you is used only to help us provide a better service to you and for us to identify your needs and requirements. We do not pass any personal information to third parties or use it for marketing databases.

You will only receive updates from Stichting Women Win activities if you opt in to our communications. You can request a copy or correction of your personal information at all times and it is possible to withdraw consent to our data processing at any time. Furthermore, you can request erasure of personal data concerning your information. You can do this by writing to Stichting Women Win, Rapenburgerstraat 173, 1011 VM Amsterdam, The Netherlands or by email: communications@womenwin.org. We try to answer every email promptly and within the time period stated by applicable law. When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.

In the case of a data breach, Stichting Women Win will notify you immediately and remedy the situation within 72 hours.

Limitation of Liability

Women Win shall use reasonable skill and care in the operation of the website. However, you hereby acknowledge that:

Women Win makes no warranty as to the accuracy, reliability or currency of any information on this website.

Women Win shall not be liable for any interruption or suspension of the website or related services due to circumstances beyond its control, including, without limitation, any breakdown in Internet connectivity or security.

Women Win shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the access to or use of this website, including, without limitation, damage arising as a result of any bugs, Trojan horses, viruses, worms or other harmful codes or errors experienced as a result of accessing the website.

To the fullest extent permitted by applicable law, Women Win shall not be liable to any user under contract, tort, equity or otherwise for any loss or damages arising out of connection with the user’s use of the website or the provision of services by Women Win, whether any of the foregoing are, without limitation, special, incidental, indirect, punitive or consequential and /or, whether any of the foregoing are, without limitation, occasioned by the negligence, fault, error, omission, act or breach of Women Win, its employees, contractors or sub-contractors.

Credit Card Payment

Users making donations by charge card or credit card hereby agree and assure Women Win that:

• All charge card or credit card information supplied is true, correct and complete;
• The person making the donation is duly authorised to use the charge card or credit card for that purpose; and
• The donation and the fees will be honoured by the donor’s credit card or charge card company.

If you discover that a donation has been made on this website using your charge card or credit card details in circumstances where you had not agreed to or authorised this, and provided you have not, through failure to take reasonable care, allowed an unauthorised person to gain access to your credit card details or password, Women Win is required to refund to you the money they received, provided that:

• You inform your credit card or charge card company and Women Win of the unauthorised payment as soon as you discover it;
• You co-operate with your credit card company and Women Win, and, if necessary, the police, in relation to the unauthorised use.

All donations made via the website are final unless fraudulent use of the card is proven in accordance with the above clause.

Stichting Women Win does not store your credit card information, as this service is handled by a third-party.

Complaints

Women Win aims to be a reliable and transparent organisation and ally, providing high-quality service to donors, partners and grantees.

We are however aware that this will not always turn out to everyone’s satisfaction.

It is for this reason that we welcome, and take seriously, feedback from our stakeholders and have in place a formal complaints and appeals process.

Complaints are handled with care and attention and can be made by a donor, partner or grantee who is in disagreement with a Women Win decision or the manner that Women Win has handled donations, correspondence or public relations.

The Procedure

A complaint must be submitted in writing within two months after the date of the decision or the event it regards, addressed to the Chief Operating Officer of Women Win.

Stichting Women Win

Rapenburgerstraat 173

1011 VM Amsterdam

The Netherlands

In order to address and settle your complaint in an optimal way, we would like to receive the following information:

• Description of complaint or suggestion
• Description of how and when the complaint arose
• Your name, telephone number and e-mail address
• Your relation to Women Win (e.g. donor, sponsor, grantee, partner, supplier, stakeholder, or other)

An acknowledgement of receipt will be sent, either by email or letter.

The complaint is registered at Women Win. Complaints are reviewed and evaluated on a regular basis. 

The complaint will initially be handled by the employee directly involved and, if required, by the director of the department in question.

A response can be expected within three weeks of receipt.

If this deadline is not feasible, a written note will be sent giving the reason for the delay and a new deadline for the settlement of the complaint.

If the person or organisation who filed the complaint disagrees with the response, it is possible to lodge an appeal.

The appeal must be submitted within four weeks and be addressed to the Executive Director.

The second assessment focuses on the care with which the complaints procedure has been followed.

A response on the appeal will be sent within three weeks of receipt. If this deadline is not feasible, a written note will be sent giving the reason for the delay and a new deadline for the settlement of the appeal.

This second assessment is final and cannot be re-appealed.

Personal details of the person who has complained or appealed a decision are handled and recorded with care and confidentiality according to privacy laws.